GDPR
Hilldyke Nurseries GDPR Privacy Policy
At Hilldyke Nurseries, we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and store your personal data when you interact with us, whether by making a purchase, registering interest in our products, or contacting us for any other reason.
1. Data We Collect
We may collect and process the following types of personal data:
Name
Address
Phone number
Email address
Order and transaction details
2. Purpose of Data Collection
We collect personal data for the following purposes:
Processing orders and pre-orders
Registering interest in upcoming products or services
Communicating with you about your orders or inquiries
Enhancing your experience on our website through analytics tools
3. Consent
We collect personal data when you voluntarily provide it through forms on our website. By entering your details, you consent to the use of your data for the specific purposes indicated.
4. Data Sharing
We do not share your personal data with any third parties. All information collected is used solely for the purposes stated above.
5. Data Retention
We retain personal data only for as long as it is necessary to fulfill the purpose for which it was collected. For example, we keep order information for the duration needed to complete the transaction and related processes. Once the data is no longer required, it will be securely deleted.
6. Data Security
We take data security seriously and use appropriate measures to protect your personal data. Access to personal data is restricted to employees or associates who need to process it, and it is securely stored.
7. Your Rights
Under GDPR, you have the right to:
Access, correct, or delete your personal data
Restrict or object to the processing of your data
Request the transfer of your data to another service provider To exercise any of these rights, please contact us at info@hilldykenurseries.com.
8. Cookies and Tracking
Our website uses Google Analytics to collect information about how visitors interact with our site. This helps us improve our services. We are currently reviewing how cookies are managed on our website, and we will update this policy once we have more information. You can control your cookie settings through your browser at any time.
9. Contact Information
For any questions about this privacy policy or to make a data-related request, please contact us at info@hilldykenurseries.com.
10. Data Transfers
We do not transfer your personal data outside of the UK or the EU.